Shipping Policy
December 22, 2022 2022-12-22 15:08Shipping Policy
General
Orders are processed in 5 business days (weekends & holidays not included), due to the current COVID-19 situation. Shipping times are in addition to processing time. Please note that not all estimated delivery dates are guaranteed, as we unfortunately have no control over courier delays.
Noted: since our products are made to order, production of "Anime Pop Grips" or "Popsocket" products may take up to 10 days.
Incorrectly Submitted Addresses
Always double-check your address to be sure that your order arrives to you in a timely manner. If an order is not received due to an incorrectly submitted address, please contact us at [email protected]. Our customer service representatives will ask for your correct address and charge you the shipping cost for a resend of your order.
Shipping method
Free Shipping: free worldwide shipping for all orders over $15.
Standard Shipping : worldwide shipping with $3 shipping fee.
| Area | Estimated delivery time |
|---|---|
| All EU countries | 12 - 20 working days |
| United Kingdom | 12 - 20 working days |
| United States | 10 -15 working days |
| Canada | 12 - 20 working days |
| India | 10 - 15 working days |
| Australia | 10 -15 working days |
Rest of the world: It is highly variable! For some island, It can be up to 40 days, but most of the time it is in the 20-30 days.
Noted: weekends & holidays not included.
International Customs Fees
Customers outside of the United States are responsible for paying customs fees, as well as taxes, VAT, and duties to the courier as applicable upon delivery. We have no control over these charges and cannot predict what they may be.
Taxes, VAT, Duties and Customs clearance can also cause delays beyond our original delivery estimates.
Customs policies vary widely from country to country; please contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
